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FAQ

COMPATIBILITY

  • Support iPhone 8 (Device Model) or later versions.
  • Support Android ver.9.0 or later versions.

TERMS OF USE & PRIVACY POLICY

  • Please read the Terms of Use & Privacy Policy before using this device.

PROTECTION OF DATA

  • Skeeper does not collect or save your data on our server or anywhere else.
  • However, if users send their own data with the app’s “Sharing” function, their data may be stored on our server for transmission purposes.

DATA TRANSMISSION

  • Not only can you share your measurement data and sound files, but you can also send personal information and questionnaire results.

SAFETY

  • Skeeper has been certified.
  • FDA, FCC, KFDA, KC, CE, IEC, ISO etc.

BLUETOOTH

  • Skeeper has been certified.
  • Bluetooth Range : 5 meters (16ft)
  • Auto-Pairing : Upon pressing the “Start” button on the measurement page, the smartphone and Skeeper will be automatically connected.

CLEANING

  • Use a soft cloth moistened with a 70% isopropyl alcohol solution and apply to areas of contact.

TECHNOLOGY

  • The Skeeper uses our own patented sound technology.
  • For more information, visit our website at: www.ismartsound.com

COVID-19

  • As a telemedical solution, Skeeper does not require face-to-face contact with doctors.
  • All users can use Skeeper to share their data digitally.

A/S

  • Regarding any repair or returns issue, please contact our A/S center.

MORE QUESTIONS

  • If you cannot find the answer to your question, please contact us at: contact@ismartsound.com.